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Terms of Service

Terms of Service

FinTechX Technology Solutions FZ-LLC (UAE)
FinTechX Technology Solutions (SMC-PRIVATE) LIMITED (Pakistan)

Last Updated: 16 April 2026

Section 1: Introduction and Acceptance of Terms

1.1 Preamble

Welcome to Fintechsol.biz (the “Website”). The Website and all related services, including but not limited to technology consulting, enterprise capacity building, SAP module training, Business Intelligence workshops, Data Analysis certification programs, and AI Automation implementation support (collectively, the “Services”), are owned and operated jointly by FinTechX Technology Solutions FZ-LLC, a company incorporated under the laws of the Ras Al Khaimah Economic Zone (RAKEZ), United Arab Emirates, with registered address at FAMC2122, Compass Building, Al Shohada Road, Jazirat Al Hamra, Ras Al Khaimah, UAE, and FinTechX Technology Solutions (SMC-PRIVATE) LIMITED, a company incorporated under the laws of Pakistan with registered address at 136 1-C1, Township, Lahore, Pakistan 54770 (hereinafter collectively referred to as “FinTechX,” “the Company,” “we,” “us,” or “our”).

These Terms of Service (“Terms,” “Agreement”) constitute a legally binding contract between you (“User,” “Client,” “you,” or “your”) and FinTechX governing your access to and use of the Website and the Services. By accessing the Website, completing a registration form, enrolling in a training course, executing a Statement of Work, or otherwise using our Services, you expressly acknowledge that you have read, understood, and voluntarily agree to be bound by all of the terms and conditions set forth herein. If you are entering into this Agreement on behalf of a corporate entity, partnership, or other legal organization (a “Corporate Client”), you represent and warrant that you have the full legal authority to bind that entity to these Terms. In such cases, references to “you” and “your” shall extend to and include the entity you represent.

1.2 Shariah Compliance Declaration

FinTechX is committed to conducting its business affairs in strict adherence to the principles of Islamic Shariah law and the rulings of Fiqh al-Muamalat (Islamic commercial jurisprudence). This Agreement has been drafted and shall be interpreted in a manner consistent with the objectives of Shariah (Maqasid al-Shariah), which include the preservation of wealth (Hifz al-Mal), the promotion of justice (‘Adl), the prohibition of exploitation (Zulm), and the encouragement of mutual consent and transparency in all transactions (Taradin).

We affirm our commitment to the following foundational Shariah principles as articulated in the primary sources:

  • The Holy Qur’an, Surah Al-Ma’idah (5:1): “O you who have believed, fulfill [all] contracts.” This verse establishes the binding nature of contractual obligations and the duty of good faith performance.

  • The Holy Qur’an, Surah An-Nisa (4:29): “O you who have believed, do not consume one another’s wealth unjustly but only [in lawful] business by mutual consent.” This verse prohibits unjust enrichment and mandates that all commercial dealings be based on free and informed consent.

  • The Holy Qur’an, Surah Al-Baqarah (2:282): The longest verse in the Qur’an, which commands the documentation of financial transactions and the presence of witnesses, underscoring the importance of transparency, clarity, and the avoidance of future disputes.

If you do not agree to be bound by these Terms in their entirety, you are expressly prohibited from accessing the Website or using any of the Services. These Terms are incorporated into and form an integral part of our Privacy Policy, which can be accessed via a hyperlink located in the footer of the Website. We reserve the right to modify, amend, or replace these Terms at any time, subject to the provisions set forth in Section 33 below.

Section 2: Definitions and Interpretive Glossary

For the purposes of this Agreement and to ensure mutual understanding of its terms, the following words and phrases shall have the meanings ascribed to them below. Capitalized terms not defined in this section shall have the meanings given to them elsewhere in these Terms or, where applicable, in the governing law of the relevant jurisdiction and the principles of Islamic Shariah.

  • “Agreement” : Collectively, these Terms of Service, together with any applicable Statement of Work (SOW), Service Level Agreement (SLA), Non-Disclosure Agreement (NDA), Data Processing Agreement (DPA), and any amendments or addenda thereto, constitute the entire agreement between the parties.

  • “Services” : All products, offerings, and services provided by FinTechX, including but not limited to: (i) technology and digital transformation consulting; (ii) enterprise capacity building and corporate training programs; (iii) SAP module training; (iv) Business Intelligence and Data Analysis workshops; (v) AI and Automation strategy and implementation support; (vi) access to the Website and any associated Learning Management System (LMS); and (vii) any related support, maintenance, or professional services.

  • “Statement of Work” or “SOW” : A separate written document, agreed to and executed by both parties, that defines the specific scope, deliverables, timelines, milestones, fees, and any special terms applicable to a particular consulting engagement or customized training program. Each SOW is governed by and incorporated into these Terms.

  • “Client,” “You,” “Your” : The individual or legal entity that accesses the Website, registers for training, or contracts with FinTechX for the provision of Services.

  • “Client Content” : Any data, information, materials, documents, software code, or other content provided by you to FinTechX for the purpose of receiving the Services, including but not limited to business requirements, system access credentials, and proprietary data.

  • “Deliverables” : The specific tangible or intangible work products, reports, analyses, software configurations, training materials, or other outputs created by FinTechX and delivered to you as part of the Services, as defined in an applicable SOW.

  • “Intellectual Property Rights” : All current and future rights in and to patents, copyrights, trademarks, service marks, trade secrets, database rights, design rights, moral rights, and any other proprietary or intellectual property rights, whether registered or unregistered, under the laws of any jurisdiction worldwide. In the context of Shariah, these rights are recognized as a form of protected wealth (mal) that may be the subject of lawful contracts (‘aqd).

  • “FinTechX Materials” : All pre-existing materials, tools, methodologies, software libraries, frameworks, templates, training curricula, know-how, and intellectual property owned or licensed by FinTechX and used in the performance of the Services, whether developed before or independently of this Agreement.

  • “Website” : The internet site accessible via the uniform resource locator (URL) https://www.fintechsol.biz, including all subdomains, subdirectories, mobile-optimized versions, and any successor websites.

  • “Force Majeure Event” : Any circumstance not within a party’s reasonable control including, without limitation, acts of God, flood, drought, earthquake or other natural disaster; epidemic or pandemic; terrorist attack, civil war, civil commotion or riots; war, armed conflict, or imposition of sanctions; nuclear, chemical or biological contamination; collapse of buildings, fire, explosion or accident; and interruption or failure of utility service, including internet service. In Islamic jurisprudence, such events are recognized under the principle of “Al-Jawa’ih” (calamities) and the maxim “Al-Mashaqqah Tajlib al-Taysir” (Hardship begets facility).

  • “Riba” : Any excess or increase over and above the principal sum lent or owed, whether stipulated in advance or imposed as a penalty for delay. This includes Riba al-Nasi’ah (interest arising from delayed payment) and Riba al-Fadl (interest arising from unequal exchange of commodities). The prohibition of Riba is definitively established in the Holy Qur’an (2:275-279) and the authentic Sunnah.

  • “Gharar” : Excessive uncertainty, ambiguity, or risk in the subject matter or terms of a contract. Contracts involving Gharar are prohibited under Shariah as they lead to dispute and injustice. This Agreement has been drafted to avoid Gharar by clearly defining the scope of Services, fees, and obligations of each party.

  • “AAOIFI” : The Accounting and Auditing Organization for Islamic Financial Institutions, an international standard-setting body whose Shariah Standards provide authoritative guidance on Islamic commercial transactions.

  • “IIFA” : The International Islamic Fiqh Academy, an organ of the Organization of Islamic Cooperation (OIC), whose resolutions represent the collective ijtihad of leading contemporary Muslim jurists.

Section 3: Who We Are: The FinTechX Corporate Structure

FinTechX operates as a unified global brand through two distinct legal entities, each established to serve specific geographic markets and regulatory environments while maintaining seamless operational integration. Understanding our corporate structure is essential for comprehending the contractual relationship formed under these Terms.

3.1 FinTechX Technology Solutions FZ-LLC (UAE Entity)
This entity is registered as a Free Zone Limited Liability Company (FZ-LLC) within the Ras Al Khaimah Economic Zone (RAKEZ), United Arab Emirates. The registered office is located at FAMC2122, Compass Building, Al Shohada Road, Jazirat Al Hamra, Ras Al Khaimah. This entity serves as our primary contracting party for clients located in the Middle East and North Africa (MENA) region, Europe, and the Americas. Contracts with clients in these regions are typically entered into with this UAE entity and are governed by the laws of the United Arab Emirates, which, in matters of civil and commercial transactions, are influenced by and generally consistent with the principles of Islamic Shariah as a primary source of legislation pursuant to Article 7 of the UAE Constitution.

3.2 FinTechX Technology Solutions (SMC-PRIVATE) LIMITED (Pakistan Entity)
This entity is registered as a Single Member Company (SMC-Private) Limited under the laws of Pakistan and regulated by the Securities and Exchange Commission of Pakistan (SECP). The registered office is located at 136 1-C1, Township, Lahore, Pakistan 54770. This entity serves as our primary contracting party for clients located in South Asia, including Pakistan, India, Bangladesh, and Sri Lanka. Contracts with clients in these regions are typically entered into with this Pakistan entity and are governed by the laws of Pakistan. The Constitution of Pakistan mandates that all laws be brought into conformity with the Injunctions of Islam as laid down in the Holy Qur’an and Sunnah, and the Federal Shariat Court has jurisdiction to examine and decide whether any law is repugnant to the Injunctions of Islam.

3.3 Contractual Privity and Assignment
Notwithstanding the dual-entity structure, FinTechX reserves the right to perform Services or portions thereof using resources, personnel, or subcontractors from either entity, provided that the contracting entity named in the applicable SOW remains fully responsible and liable for the performance of the Services in accordance with these Terms. Any assignment or novation of this Agreement by either party requires the prior written consent of the other party, except that FinTechX may assign this Agreement to an affiliate or successor in interest without your consent in connection with a merger, acquisition, or sale of substantially all of its assets. This is consistent with the Shariah principle of “Hawalah” (transfer of debt/obligation), which permits assignment with the consent of all parties involved.

Section 4: Eligibility and Authority to Contract

By accessing the Website or using the Services, you represent and warrant that you meet the following eligibility requirements, which are consistent with the conditions for legal capacity (Ahliyyah) under Islamic law.

4.1 Age of Majority and Legal Capacity
You must be at least eighteen (18) years of age, or the age of majority in your jurisdiction of residence, whichever is greater, to enter into this legally binding Agreement. Under Islamic jurisprudence, a person attains legal capacity (Ahliyyah al-Ada’) upon reaching puberty (bulugh) and possessing sound judgment (rushd). The Holy Qur’an, Surah An-Nisa (4:6), instructs: “And test the orphans [in their abilities] until they reach marriageable age. Then if you perceive in them sound judgment, release their property to them.” The Website and Services are not intended for individuals under the age of 18. If you are under 18, you may not use the Services.

4.2 Corporate Authority
If you are entering into this Agreement on behalf of a Corporate Client, you represent and warrant that: (i) you have the full legal authority to bind that entity to these Terms; (ii) the entity is duly organized, validly existing, and in good standing under the laws of its jurisdiction of incorporation; and (iii) the execution and performance of this Agreement does not violate any other agreement to which the entity is a party.

4.3 Compliance with Laws and Shariah Principles
You represent and warrant that your use of the Services will comply with all applicable laws, regulations, and ordinances in the jurisdiction where you reside and where you access the Services, including but not limited to export control laws, economic sanctions regulations, anti-corruption laws, and data protection legislation. Furthermore, you acknowledge that FinTechX is committed to operating in accordance with Shariah principles and you agree not to use the Services for any purpose that is inconsistent with those principles, including activities involving Riba, Gharar, Maysir (gambling), or the trade of prohibited (Haram) goods or services.

4.4 Prohibited Jurisdictions and Sanctions
You represent and warrant that you are not: (i) located in, under the control of, or a national or resident of any country or territory that is subject to comprehensive economic sanctions administered by the United Arab Emirates, the United Nations, the European Union, the United Kingdom, or the United States of America (collectively, “Sanctions”); or (ii) identified on any list of prohibited or restricted parties maintained by any governmental authority. FinTechX reserves the right to refuse service to any person or entity that fails to meet these eligibility requirements.

Section 5: Description of Services

FinTechX provides a comprehensive suite of professional technology consulting and training services designed to empower organizations and individuals in the digital economy. All Services are provided in a manner consistent with Islamic ethical principles, emphasizing honesty (Sidq), trustworthiness (Amanah), and excellence (Ihsan).

5.1 Technology Consulting Services
We provide expert advisory and implementation support in the following domains:

  • Digital Transformation Strategy: Assessing current technology landscapes, developing roadmaps, and guiding organizations through enterprise-wide digital change.

  • SAP Consulting: Implementation, customization, integration, and optimization of SAP ERP modules.

  • Business Intelligence (BI) and Data Analytics: Design and deployment of data warehousing solutions, dashboard development, and advanced data analysis.

  • AI and Automation: Consulting on the strategic adoption of Artificial Intelligence, Machine Learning, and Robotic Process Automation (RPA) to streamline business processes.

5.2 Training and Capacity Building Services
We offer structured educational programs delivered via instructor-led virtual classrooms, on-site workshops, and self-paced e-learning modules. The pursuit of knowledge (‘Ilm) is a religious obligation in Islam, as the Prophet Muhammad (ï·º) said: “Seeking knowledge is an obligation upon every Muslim.” (Sunan Ibn Majah, Hadith 224). We are honored to facilitate this noble pursuit.

5.3 Service-Specific Terms
The specific scope of work, deliverables, project timelines, milestone schedules, and fees for any custom consulting engagement or corporate training program will be defined in a separate, mutually executed Statement of Work (SOW) . Each SOW, once executed, is incorporated by reference into these Terms and becomes a binding part of this Agreement. This practice aligns with the Qur’anic injunction in Surah Al-Baqarah (2:282) to document financial transactions to avoid future disputes.

Section 6: Creation of an Account and User Credentials

To access certain features of the Services, including the Learning Management System (LMS), client portals, or to register for training courses, you may be required to create an account (“Account”).

6.1 Account Registration and the Duty of Truthfulness
You agree to provide true, accurate, current, and complete information about yourself or your organization as prompted by the registration form. You further agree to promptly update your Account information to keep it accurate and current. Truthfulness (Sidq) is a fundamental Islamic virtue. The Prophet Muhammad (ï·º) said: “Truthfulness leads to righteousness, and righteousness leads to Paradise… Beware of falsehood, for falsehood leads to wickedness, and wickedness leads to the Fire.” (Sahih al-Bukhari, Hadith 6094; Sahih Muslim, Hadith 2607). FinTechX reserves the right to suspend or terminate any Account that provides information that is false, misleading, inaccurate, or incomplete.

6.2 Security of Credentials and the Duty of Trust (Amanah)
You are solely responsible for maintaining the confidentiality and security of your Account username and password (“Credentials”) and for all activities that occur under your Account. This is a trust (Amanah) placed upon you. The Holy Qur’an commands: “Indeed, Allah commands you to render trusts to whom they are due…” (Surah An-Nisa, 4:58). You agree to immediately notify FinTechX of any unauthorized use of your Account or any other breach of security by emailing legal@fintechsol.biz. FinTechX shall not be liable for any loss or damage arising from your failure to comply with these security obligations.

6.3 Corporate Accounts and Multi-User Access
For Corporate Clients, FinTechX may issue a master Account with administrative privileges. The designated administrator (“Account Administrator”) is responsible for managing user access and ensuring that all individual users accessing the Services under the corporate Account comply with these Terms. The Corporate Client shall indemnify and hold FinTechX harmless against any claims, losses, or damages arising from the actions or omissions of its authorized users.

Section 7: Fees, Payment Terms, and Invoicing (Shariah-Compliant)

This section governs the financial terms applicable to all paid Services provided by FinTechX. All provisions herein have been carefully reviewed by Shariah scholars and are structured to comply fully with the principles of Islamic finance and the prohibition of Riba (usury/interest).

7.1 Fee Structure and Transparency
Fees for Services are set forth in one of two ways:

  • Standard Pricing: For public enrollment training courses, fees are published on the Website at the time of registration.

  • Custom Pricing: For consulting engagements and corporate training programs, fees are specified in the applicable Statement of Work (SOW) .
    Unless otherwise stated, all fees are denominated in United Arab Emirates Dirham (AED) for contracts with the UAE entity and in Pakistani Rupee (PKR) for contracts with the Pakistan entity. This transparency aligns with the Islamic principle of “Al-Bay’ an Taradin” (trade by mutual consent) and the prohibition of Gharar (excessive uncertainty). The Prophet Muhammad (ï·º) said: “The two parties to a transaction have the option [to cancel] as long as they have not parted. If they are truthful and make matters clear, they will be blessed in their transaction. But if they conceal and lie, the blessing will be erased.” (Sahih al-Bukhari, Hadith 2079; Sahih Muslim, Hadith 1532).

7.2 Invoicing and Payment Terms
Unless otherwise specified in an SOW:

  • Training Courses: Full payment is required at the time of registration to secure a seat in the course.

  • Consulting Services: Invoices are issued according to the milestone schedule defined in the SOW (e.g., 50% upfront, 50% upon completion). Payment is due within thirty (30) days from the date of invoice.

7.3 Late Payment and Shariah-Compliant Administrative Fee

Any amount not paid by the due date shall be considered delinquent. FinTechX operates in strict adherence to the principles of Islamic Shariah law and the rulings of Fiqh al-Muamalat, which expressly prohibit the charging or receiving of interest (Riba) in any form whatsoever. Accordingly, no interest whatsoever shall accrue or be charged on any overdue or outstanding amounts.

7.3.1 Shariah Foundations: The Prohibition of Riba

The prohibition of Riba is established through definitive and categorical evidence from the primary sources of Islamic law.

(A) The Holy Qur’an

The Qur’an prohibits Riba in unequivocal terms:

  1. Surah Al-Baqarah (2:275): “Those who consume interest cannot stand [on the Day of Resurrection] except as one stands who is being beaten by Satan into insanity. That is because they say, ‘Trade is [just] like interest.’ But Allah has permitted trade and has forbidden interest.”

  2. Surah Al-Baqarah (2:276): “Allah destroys interest and gives increase for charities. And Allah does not like every sinning disbeliever.”

  3. Surah Al-Baqarah (2:278-279): “O you who have believed, fear Allah and give up what remains [due to you] of interest, if you should be believers. And if you do not, then be informed of a war [against you] from Allah and His Messenger. But if you repent, you may have your principal – [thus] you do no wrong, nor are you wronged.”

  4. Surah Aal-e-Imran (3:130): “O you who have believed, do not consume usury, doubled and multiplied, but fear Allah that you may be successful.”

(B) The Sunnah (Prophetic Tradition)

  1. Sahih Muslim, Hadith 1598: Jabir (may Allah be pleased with him) reported: “The Messenger of Allah (ï·º) cursed the one who consumes Riba, the one who pays it, the one who writes it down, and the one who witnesses it.” And he said: “They are all equal [in sin].”

  2. Sahih Muslim, Hadith 1015: The Prophet (ï·º) described a man whose supplication was less likely to be accepted because his food, drink, and clothing were derived from unlawful sources, including Riba.

(C) Classical Scholarly Authorities

  1. Imam Al-Haskafi (Hanafi School): In Al-Durr al-Mukhtar, he states: “There is no taking of wealth [as penalty] in the [Hanafi] school.” (La ya’khudhu malan fi al-madhhab.)

  2. Imam Ibn ‘Abidin (Hanafi School): In Radd al-Muhtar, he affirms that any stipulated increase over the principal debt amount constitutes prohibited Riba, regardless of the label applied.

  3. Imam Al-Razi (Shafi’i School): In his exegesis Mafatih al-Ghayb, he articulates several rationales for the prohibition of Riba, including the taking of another’s property without compensation (akdh mal al-ghayr bila ‘iwad).

(D) Contemporary Fiqh Academies

  1. International Islamic Fiqh Academy (IIFA) – OIC: Resolution No. 51 (2/6) states: “When the purchaser delays the payment of due installments, it is not permissible to impose any additional charge whether by virtue of a predetermined condition or otherwise. Such a practice amounts to a commitment of the prohibited usury.”

  2. AAOIFI Shariah Standard No. 3 (Default in Payment by a Debtor): States explicitly: “It is not permitted to stipulate any financial compensation… as a penalty clause in respect of a delay by a debtor in settling his debt…” However, it permits the recovery of “legal and other expenses incurred by the creditor in order to recover his debt.”

7.3.2 Shariah-Compliant Administrative Fee (Ta’widh / Actual Cost Recovery)

In the event of late payment, FinTechX reserves the right to impose a fixed, one-time administrative fee to recover the actual, reasonable costs incurred in processing, pursuing, and managing the overdue account. This fee is structured to comply with the Shariah principles of:

  • “Al-Ghunm bil Ghurm” (entitlement to gain is accompanied by responsibility for loss).

  • Prohibition of Riba: The fee is a fixed amount, not calculated as a percentage of the outstanding principal, is not compounded, and does not increase with the passage of time.

The applicable administrative fee shall be a fixed amount of AED 1000 (for contracts with the UAE entity) or PKR 100,000 (for contracts with the Pakistan entity). This fee represents a genuine pre-estimate of the following actual costs: issuance of payment reminders, staff resource allocation, and administrative overhead.

7.3.3 Charitable Donation Alternative (Gharamah)

In keeping with the Shariah principle of “Al-Taysir” (facilitation and ease) and the guidance provided in AAOIFI Shariah Standard No. 3, which permits a contractual stipulation requiring a defaulting debtor “to donate an amount… on condition that this be donated to charitable causes,” the Client may elect, as an alternative to paying the administrative fee to FinTechX, to make a voluntary charitable contribution (Sadaqah) of an equivalent amount to a registered, reputable charitable organization or Waqf institution. The Client shall provide satisfactory proof of such donation within seven (7) business days of the payment due date. Upon receipt of valid proof, the administrative fee shall be waived.

7.3.4 Suspension of Services (Al-Habs lil-Gharim)

Notwithstanding the foregoing, FinTechX expressly reserves the right to suspend or terminate the provision of Services, including revoking access to the Learning Management System (LMS), training materials, and consulting deliverables, for any Account with outstanding delinquent balances until such time as the overdue principal amount and any applicable administrative fee (or proof of charitable donation) are settled in full. This right is derived from the Islamic legal principle of “Al-Habs lil-Gharim” (detention of the debtor), which permits a creditor to withhold performance until a debt is satisfied.

7.4 Taxes and Withholding
All fees quoted are exclusive of any applicable taxes, levies, duties, or similar governmental assessments, including but not limited to Value Added Tax (VAT), sales tax, service tax, or Goods and Services Tax (GST). You are responsible for paying all such taxes and duties. Payment of taxes lawfully imposed by a legitimate government is an obligation upon Muslims, consistent with the principle of obedience to lawful authority (Ta’at Wali al-Amr), as long as such taxes are just and not oppressive.

7.5 Disputed Charges
If you believe any invoice contains an error, you must notify FinTechX in writing within fifteen (15) days of the invoice date. Failure to provide timely notice shall constitute your acceptance of the invoice as accurate and due in full. The parties are encouraged to resolve any billing disputes amicably and in good faith, in accordance with the Islamic principle of “Sulh” (amicable settlement). The Qur’an states: “And settlement is best.” (Surah An-Nisa, 4:128).

Section 8: Cancellation, Rescheduling, and Refund Policy

FinTechX makes significant advance investments in planning, resource allocation, and instructor scheduling for all training programs. The following policies apply strictly and are designed to be equitable and just, in accordance with the Islamic principle of “Al-‘Adl” (justice) and the prohibition of unjust enrichment.

8.1 Cancellation by Client (Public Enrollment Courses)

  • More than 14 days prior to course start date: You may cancel and receive a full refund minus a non-refundable administrative fee of AED 500 / PKR 35,000 to cover actual processing costs. This fee is a genuine pre-estimate of expenses incurred and is not a penalty.

  • Between 7 and 14 days prior to course start date: You may cancel and receive a 50% refund of the course fee. Alternatively, you may apply the full amount paid as a credit toward a future course offered within twelve (12) months.

  • Less than 7 days prior to course start date: No refunds will be issued. You may designate a substitute attendee to attend in your place at no additional charge, provided you notify FinTechX of the substitution at least 48 hours prior to the course start.

8.2 Cancellation by Client (Consulting Engagements and Corporate Training)
The cancellation, rescheduling, and refund terms for custom engagements are governed exclusively by the provisions set forth in the applicable Statement of Work (SOW) . Such provisions shall be fair and shall not result in unjust enrichment (Akl Amwal al-Nas bil Batil), which is strictly prohibited in the Qur’an (Surah An-Nisa, 4:29).

8.3 Cancellation or Rescheduling by FinTechX
FinTechX reserves the right to cancel or reschedule any training course or consulting engagement due to circumstances beyond our reasonable control, including but not limited to instructor illness, Force Majeure Events, or failure to meet minimum enrollment threshold. If FinTechX cancels a course, you will be offered the choice of:

  • A full refund of all fees paid; or

  • A credit toward a future course or service of equal value.
    FinTechX shall not be liable for any incidental or consequential expenses incurred by you (such as travel or accommodation costs) in the event of a cancellation by FinTechX.

8.4 No-Show Policy
If you fail to attend a training course without providing prior written notice of cancellation (a “No-Show”), you shall remain liable for the full course fee, and no refund or credit will be issued.

Section 9: Use of the Website and Learning Management System (LMS)

Access to the Website and the Learning Management System (LMS) is granted on a temporary, revocable, non-exclusive, and non-transferable basis, conditioned upon your strict compliance with these Terms.

9.1 Permitted Use
You may access and use the Website and LMS solely for the purpose of evaluating, purchasing, and receiving the Services. You may download or print a single copy of publicly available materials for your personal, non-commercial reference use.

9.2 Prohibited Conduct
In connection with your use of the Website and LMS, you agree not to engage in any conduct that is harmful, unlawful, or contrary to Islamic ethics, including:

  • Using the Services for any Haram (prohibited) purpose, including gambling (Maysir), promoting immorality, or facilitating interest-based transactions.

  • Impersonating or attempting to impersonate FinTechX, a FinTechX employee, or another user. The Prophet (ï·º) said: “He who deceives us is not one of us.” (Sahih Muslim, Hadith 101).

  • Introducing any viruses or malicious code.

  • Attempting to gain unauthorized access to any part of the Website or its servers.

9.3 LMS Access and Availability
Access to the LMS is granted for a specific duration corresponding to the training course for which you have enrolled. FinTechX endeavors to maintain high availability of the LMS but does not guarantee uninterrupted access.

Section 10: User Content and Client Contributions

Certain features of the Services may allow you to submit, upload, publish, or display content (“User Content”).

10.1 Ownership and License to User Content
You retain full ownership of all Intellectual Property Rights in and to your User Content. By submitting User Content, you grant FinTechX a limited license to use, reproduce, and display the User Content solely in connection with providing the Services. This license is granted gratuitously, reflecting the Islamic encouragement of cooperation in good works (Ta’awun ‘ala al-Birr wa al-Taqwa). The Qur’an states: “And cooperate in righteousness and piety, but do not cooperate in sin and aggression.” (Surah Al-Ma’idah, 5:2).

10.2 Representations and Warranties
You represent and warrant that your User Content does not violate the rights of any third party and does not contain any material that is defamatory, obscene, or otherwise objectionable. Slander (Buhtan) and backbiting (Ghibah) are grave sins in Islam. The Qur’an states: “And do not spy or backbite each other. Would one of you like to eat the flesh of his brother when dead? You would detest it.” (Surah Al-Hujurat, 49:12).

10.3 Monitoring and Removal
FinTechX reserves the right to review, refuse, or remove any User Content that violates these Terms or is otherwise harmful.

Section 11: Intellectual Property Rights – General Principles

The allocation of Intellectual Property Rights (IPR) is a cornerstone of this Agreement. The following principles apply, consistent with the Shariah recognition of intellectual property as a form of protected wealth (Mal) that may be owned, licensed, and transferred.

11.1 Ownership of FinTechX Materials
FinTechX shall retain all right, title, and interest in and to the FinTechX Materials. The Prophet Muhammad (ï·º) said: “The Muslims are bound by their conditions, except a condition that makes the lawful unlawful or the unlawful lawful.” (Sunan al-Tirmidhi, Hadith 1352). The condition that FinTechX retains ownership of its pre-existing materials is a valid and binding condition.

11.2 Ownership of Client Content
You shall retain all right, title, and interest in and to all Client Content.

11.3 Ownership of Deliverables
Unless otherwise agreed in an SOW, upon full payment, FinTechX grants you a perpetual, non-exclusive license to use the final Deliverables for your internal business purposes.

11.4 License to Training Materials
All Training Materials are the exclusive property of FinTechX or its licensors. You may not reproduce, distribute, or use the Training Materials for any commercial purpose, including the training of third parties. This prohibition is consistent with the Shariah principle of “La Darar wa la Dirar” (There shall be no harm or reciprocation of harm), as unauthorized distribution would harm FinTechX’s legitimate business interests.

Section 12: Third-Party Products and Services

FinTechX Services may integrate with or rely upon third-party products or services (“Third-Party Products”).

12.1 No Warranty or Liability for Third-Party Products
FinTechX makes no representations or warranties regarding the quality or suitability of any Third-Party Products.

12.2 Pass-Through Licenses
If the Services include access to Third-Party Products, you agree to be bound by the terms of the applicable third-party End User License Agreement (EULA). This is an example of a “Mudaf ila al-‘Urf” (condition determined by custom) and “Al-Ma’ruf ‘Urfan ka al-Mashrut Shartan” (What is customarily known is as binding as a stipulated condition), a well-established legal maxim in Islamic jurisprudence.

Section 13: Confidentiality and Non-Disclosure

The parties acknowledge the importance of protecting Confidential Information. This obligation is a form of trust (Amanah) and is mandated by Islamic teachings. The Prophet Muhammad (ï·º) said: “When a man speaks a word to another in confidence and then turns away, it is a trust.” (Sunan Abi Dawud, Hadith 4868). The Recipient agrees to hold all Confidential Information in strict confidence and not disclose it without prior written consent.

Section 14: Data Protection and Privacy

All processing of personal information is governed by our comprehensive Privacy Policy, which is incorporated herein by reference. The protection of personal privacy is a fundamental right in Islam. The Qur’an commands: “O you who have believed, avoid much [negative] assumption. Indeed, some assumption is sin. And do not spy…” (Surah Al-Hujurat, 49:12). We are committed to upholding the highest standards of data protection.

Section 15: Representations, Warranties, and Covenants

Each party represents and warrants that it has the full right, power, and authority to enter into this Agreement and to perform its obligations hereunder. You further covenant that you will not use the Services to infringe the Intellectual Property Rights or privacy rights of any third party.

Section 16: Disclaimer of Warranties – “As Is” Provision

EXCEPT AS EXPRESSLY SET FORTH HEREIN, THE SERVICES AND THE WEBSITE ARE PROVIDED ON AN “AS IS” AND “AS AVAILABLE” BASIS, WITHOUT ANY WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED. TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW AND THE PRINCIPLES OF SHARIAH, FINTECHX EXPRESSLY DISCLAIMS ALL IMPLIED WARRANTIES, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE.

This disclaimer is consistent with the Islamic legal maxim “Al-Kharaj bil Daman” (The benefit of a thing is accompanied by liability for its loss). In a sale or service contract, the risk and responsibility are clearly allocated based on the nature of the agreement.

Section 17: Limitation of Liability

17.1 Exclusion of Certain Damages
TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT SHALL FINTECHX BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES WHATSOEVER.

17.2 Cap on Monetary Liability
THE AGGREGATE, TOTAL LIABILITY OF FINTECHX SHALL BE LIMITED TO THE GREATER OF: (i) THE TOTAL AMOUNT OF FEES ACTUALLY PAID BY YOU TO FINTECHX UNDER THE SPECIFIC STATEMENT OF WORK (SOW) OR COURSE REGISTRATION THAT GAVE RISE TO THE CLAIM DURING THE TWELVE (12) MONTHS IMMEDIATELY PRECEDING THE EVENT; OR (ii) ONE HUNDRED UNITED STATES DOLLARS (US $100.00).

17.3 Exceptions to Limitation
The limitations of liability shall not apply to damages arising from FinTechX’s gross negligence (Tafrit Fasih), fraud (Ghashsh), or willful misconduct (Ta’ammud), as such conduct is strictly prohibited in Islam. The Prophet (ï·º) said: “He who deceives us is not one of us.”

Section 18: Indemnification

You agree to defend, indemnify, and hold harmless FinTechX from and against any and all claims arising from or related to your violation of these Terms or applicable law. This obligation is consistent with the Islamic principle of “Al-Ghurm bil Ghunm” (liability accompanies benefit).

Section 19: Term and Termination

This Agreement shall continue until terminated. Either party may terminate this Agreement for a material breach that remains uncured for thirty (30) days. Upon termination, all rights granted to you shall cease, and you shall pay all outstanding fees. The Qur’an emphasizes the importance of fulfilling contracts until their natural conclusion or termination by mutual agreement: “O you who have believed, fulfill [all] contracts.” (Surah Al-Ma’idah, 5:1).

Section 20: Force Majeure

Neither party shall be liable for any failure or delay in performance caused by a Force Majeure Event. This is consistent with the Islamic legal maxim “Al-‘Udhru bi al-Jawa’ih” (Calamities constitute an excuse) and “Al-Mashaqqah Tajlib al-Taysir” (Hardship begets facility).

Section 21: Acceptable Use Policy (AUP) for AI and Automation Services

This section governs your use of AI-powered features. You agree not to use AI tools to generate content that is illegal, harmful, or contrary to Islamic ethics, including content that is defamatory, obscene, or promotes Haram activities.

Section 22: Service Level Agreement (SLA) and Support

For Corporate Clients, specific service levels are defined in a separate SLA. For all other users, FinTechX provides reasonable efforts to respond to support inquiries within two (2) business days.

Section 23: Linking to Our Website

You may link to our homepage in a way that is fair and legal and does not damage our reputation.

Section 24: Geographic Restrictions and Export Compliance

You agree to comply with all applicable export control laws. FinTechX makes no representation that the Services are appropriate or available for use in all locations.

Section 25: Governing Law and Jurisdiction

25.1 Governing Law for UAE Entity Contracts
This Agreement shall be governed by and construed in accordance with the laws of the United Arab Emirates, as applicable in the Emirate of Ras Al Khaimah. In interpreting this Agreement, the courts and arbitral tribunals shall take into consideration the principles of Islamic Shariah, which is a primary source of legislation in the UAE pursuant to Article 7 of the UAE Constitution, to the extent they do not conflict with mandatory provisions of applicable federal law.

25.2 Governing Law for Pakistan Entity Contracts
This Agreement shall be governed by and construed in accordance with the laws of the Islamic Republic of Pakistan. In interpreting this Agreement, regard shall be had to the Injunctions of Islam as laid down in the Holy Qur’an and Sunnah, in accordance with Article 227 of the Constitution of Pakistan.

25.3 Jurisdiction and Venue
Subject to the mandatory arbitration provision in Section 26, the parties submit to the exclusive jurisdiction of the courts identified below:

  • For UAE Contracts: The courts of Ras Al Khaimah, United Arab Emirates.

  • For Pakistan Contracts: The courts of Lahore, Pakistan.

Section 26: Dispute Resolution and Mandatory Arbitration (Tahkim)

26.1 Informal Negotiation and Amicable Settlement (Sulh)
The parties shall first attempt to resolve any dispute through informal negotiation and amicable settlement (Sulh). This is in accordance with the Qur’anic injunction: “And if a woman fears from her husband contempt or evasion, there is no sin upon them if they make terms of settlement between them – and settlement is best.” (Surah An-Nisa, 4:128). The principle of Sulh is highly encouraged in Islamic jurisprudence as a means of avoiding costly and acrimonious litigation.

26.2 Mandatory Mediation
If the Dispute is not resolved through negotiation within thirty (30) days, the parties agree to submit the Dispute to non-binding mediation. The parties shall share equally the costs of the mediator.

26.3 Mandatory Binding Arbitration (Tahkim)
IF THE DISPUTE IS NOT RESOLVED THROUGH MEDIATION WITHIN SIXTY (60) DAYS, THE DISPUTE SHALL BE FINALLY AND EXCLUSIVELY RESOLVED BY BINDING ARBITRATION. The arbitration shall be administered by:

  • For UAE Contracts: The Dubai International Arbitration Centre (DIAC) . The seat of arbitration shall be Dubai, UAE.

  • For Pakistan Contracts: A sole arbitrator appointed by mutual agreement, or failing agreement, by the Pakistan Arbitration Council. The seat of arbitration shall be Lahore, Pakistan.

The parties may, by mutual agreement, stipulate that the arbitration tribunal shall apply the principles of Fiqh al-Muamalat and the resolutions of the AAOIFI and IIFA in reaching its decision. This is consistent with the Islamic tradition of Tahkim, which is expressly recognized in the Qur’an: “And if you fear dissension between the two, send an arbitrator from his people and an arbitrator from her people. If they both desire reconciliation, Allah will cause it between them.” (Surah An-Nisa, 4:35).

26.4 Class Action Waiver
YOU AND FINTECHX AGREE THAT EACH MAY BRING CLAIMS AGAINST THE OTHER ONLY IN YOUR OR ITS INDIVIDUAL CAPACITY, AND NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY PURPORTED CLASS, COLLECTIVE, OR REPRESENTATIVE PROCEEDING.

26.5 Exception for Injunctive Relief
Notwithstanding the foregoing, either party may seek injunctive relief in any court of competent jurisdiction to prevent the infringement of Intellectual Property Rights or breach of Confidential Information.

Section 27: Notice and Communication

All notices must be in writing and addressed to the relevant party at the addresses set forth below.

27.1 Notice to FinTechX
Email: legal@fintechsol.biz
Address (UAE): FinTechX Technology Solutions FZ-LLC, FAMC2122, Compass Building, Al Shohada Road, Jazirat Al Hamra, Ras Al Khaimah, United Arab Emirates
Address (Pakistan): FinTechX Technology Solutions (SMC-PRIVATE) LIMITED, 136 1-C1, Township, Lahore, Pakistan 54770

27.2 Notice to You
FinTechX may provide Notice to you via the email address associated with your Account or by posting on the Website.

Section 28: Waiver and Severability

28.1 Waiver
No failure or delay by either party in exercising any right shall operate as a waiver thereof. Any waiver must be in writing.

28.2 Severability
If any provision of this Agreement is held to be invalid or unenforceable, such provision shall be modified to the minimum extent necessary to make it valid and enforceable, or if modification is not possible, it shall be severed. The remainder of this Agreement shall remain in full force and effect.

Section 29: Entire Agreement and Order of Precedence

29.1 Entire Agreement
These Terms, together with the Privacy Policy, any executed SOWs, SLAs, DPAs, and NDAs, constitute the sole and entire agreement between the parties.

29.2 Order of Precedence
In the event of any conflict, the order of precedence shall be: (1) Executed SOW; (2) Executed DPA; (3) These Terms of Service; (4) Privacy Policy.

Section 30: Assignment and Delegation

You may not assign this Agreement without the prior written consent of FinTechX. FinTechX may assign this Agreement to an affiliate or successor in interest. This is consistent with the Shariah rules governing Hawalah (transfer of debt/obligation).

Section 31: Relationship of the Parties

The relationship between the parties is that of independent contractors. Nothing in this Agreement shall be construed as creating any agency, partnership (Shirkah), joint venture (Musharakah), or employment relationship. The parties expressly disclaim any intention to form a Shirkah al-‘Aqd (contractual partnership) under Islamic law, which would impose fiduciary duties and profit-sharing obligations beyond the scope of this Agreement.

Section 32: Feedback and Suggestions

You may submit Feedback to FinTechX. You grant FinTechX a worldwide, perpetual, irrevocable license to use such Feedback for any purpose. This is consistent with the Islamic encouragement of sharing beneficial knowledge. The Prophet (ï·º) said: “The best of people are those who are most beneficial to people.” (Al-Mu’jam al-Awsat, Hadith 5787).

Section 33: Modifications to Terms and Services

33.1 Modification of Terms
FinTechX reserves the right to modify these Terms at any time. Material changes will be notified by posting on the Website or by email. Your continued use of the Services after the effective date constitutes acceptance of the revised Terms.

33.2 Modification of Services
FinTechX reserves the right to modify or discontinue any part of the Services. In the event of a material modification or discontinuance of a paid Service for which you have prepaid fees, FinTechX will provide a pro-rata refund of any unearned fees.

Section 34: Third-Party Beneficiaries

This Agreement is for the sole benefit of the parties hereto and their respective successors and permitted assigns. There are no third-party beneficiaries to this Agreement.

Section 35: Contact Information

For any questions, concerns, requests, or legal notices regarding these Terms of Service, please contact us using the details below.

Legal and Contracts Department:
FinTechX Technology Solutions

Email (Primary Contact): legal@fintechsol.biz
Support Inquiries: support@fintechsol.biz

Registered Office (United Arab Emirates):
FinTechX Technology Solutions FZ-LLC
FAMC2122, Compass Building, Al Shohada Road,
Jazirat Al Hamra, Ras Al Khaimah, United Arab Emirates

Registered Office (Pakistan):
FinTechX Technology Solutions (SMC-PRIVATE) LIMITED
136 1-C1, Township, Lahore, Pakistan 54770

Effective Date of this Version: 16 April 2026